Customer Care Code

Summary

Description of Customer Care and Code of conduct.

We are here to serve you.

Our job is to provide you with the services you want.

We will also give you the best value for money that we can.

Our aim is to put you first. We will try to:

  • Listen and give you straightforward answers
  • Be friendly and helpful
  • Find solutions to your problems
  • Help you to help yourself


Service standards report to strategy committee 6th November 2008

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Last updated on: 24 April 2009 | Date of next review: 24 April 2010

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